Saas Account Manager
When you choose to work with Ameware Group, you work with industry experts who are willing to share their knowledge and experience. You will be able to broaden your horizons by working in an open and supportive multicultural environment. We have a great relaxed atmosphere and a competitive salary.
Our client is a leading provider in the no-code automation and data integration sector, focused on delivering innovative solutions to help businesses automate processes using tools they are already familiar with, such as spreadsheets. With a strong user base across multiple countries, they are revolutionizing workflow automation to make it accessible to everyone.
We are seeking a proactive and experienced Account Manager to join our team. In this role, you will manage and nurture relationships with our existing clients, identifying opportunities to expand our services within their operations. The ideal candidate will have a strong background in SaaS account management, particularly within the Google Workspace ecosystem, and possess excellent communication skills.
Requirements:
- 3+ years of account management experience in the SaaS industry, particularly with Google Workspace and automation tools.
- Strong ability to communicate complex ideas clearly, both in writing and verbally.
- Proven experience in building and maintaining strong client relationships.
- Ability to identify opportunities for service expansion based on client needs.
- Familiarity with Google Sheets, automation tools, and business intelligence platforms.
- Ability to work primarily within U.S. time zones to effectively engage with clients.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
- Excellent written and spoken English skills.
Nice to Have:
- Strong problem-solving skills with the ability to address client challenges and provide customized solutions.
- Comfortable adapting to a fast-paced and dynamic work environment.
- A collaborative team player with the ability to work seamlessly across different departments.
Responsibilities:
- Act as the main point of contact for a portfolio of clients, ensuring their ongoing success and satisfaction with the platform’s offerings.
- Analyze client needs and suggest additional solutions or services to drive their business forward.
- Demonstrate deep product knowledge to effectively present features and benefits to clients.
- Collaborate with internal teams such as sales, support, and product development to ensure alignment with client goals.
- Regularly update senior management on account progress, opportunities, and any challenges.
We offer:
- Remote work in an international company in the USA.
- Competitive salary in the USD.
- Opportunity to manage your work/life balance.
- Support for on-site and remote.
- Career and professional growth.
- Warm and friendly attitude to every specialist.